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Payment Methods & Policy


Payment Methods & Policy

Ridehouse Cycles accepts, VISA, Mastercard, and PayPal payments.

We also offer installment payments through PayBright.

You agree to pay all prices, taxes, and fees due for services and products purchased on or via this website at the time you order them. All prices and fees are subject to our Shipping, Returns, and Refunds Policy. Ridehouse expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this website and effective immediately without need for further notice to you.

Where refunds are issued, Ridehouse’s issuance of a refund receipt is confirmation that Ridehouse has submitted your refund to the Payment Method charged at the time of the original sale. You acknowledge and agree that the associated payment provider and/or individual issuing bank establish and regulate the time frames for posting your refund. Refund posting time frames may range from five (5) business days to a full billing cycle.

Except as prohibited in any product-specific agreement, you may pay for products or services by providing a VISA, Mastercard, or by using our online payment options through PayPal or PayBright (each, a “Payment Method”).

Ridehouse is not responsible for any charges levied to you by your Payment Method, such as processing or administrative fees, for making online payments to Ridehouse for products or services.

If for any reason Ridehouse is unable to charge your Payment Method for the full amount owed for the products or services provided, or if Ridehouse is charged a penalty for any fee it previously charged to your Payment Method, you agree that Ridehouse may pursue all available lawful remedies in order to obtain payment. You agree that Ridehouse may unilaterally cancel your order if it is unable to charge your Payment Method in full. As part of any available remedy, Ridehouse reserves the right to include in amounts owing to it reasonable “administrative fees” or “processing fees” for (i) tasks Ridehouse may perform outside the normal scope of its Services, (ii) additional time and/or costs Ridehouse may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by Ridehouse in its sole and absolute discretion). Typical scenarios include, but are not limited to, customer service issues that require additional personal time or attention, fees incurred by third-party payment providers, fees incurred as the result of chargebacks or other payment disputes brought by you, your bank, or a Payment Method processor, and disputes that require accounting or legal services.

While all transactions are processed in Canadian dollars, Ridehouse may provide an estimated conversion price to currencies other than Canadian dollars. You acknowledge and agree that the pricing displayed during the checkout process is an estimated conversion price at the time of purchase. Due to time differences between (i) the time you complete the checkout process, (ii) the time the transaction is processed, and (iii) the time the transaction posts to your bank statement, the conversion rates may fluctuate, and Ridehouse makes no representations or warranties that the estimated conversion price will be the same as, or reflective of, either (a) the amount processed or (b) the amount posted to your bank statement, and you agree to waive any and all claims based upon such discrepancies (including any and all claims for a refund based on the foregoing). In addition, you acknowledge and agree that you may be charged exchange rate conversion fees, Harmonized Sales Tax (“HST”), Goods and Services Tax (“GST”), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.


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